How do I check the status of my order?
You can check the status of your order by following steps:
1.Log on to your account by signing in.
2.Click on 'my account' on top right of website header.
3.Click on 'my order history' under the Shopping section.
4.Search the order by date by specifying the duration since the order has been placed.
5.Search results with your order number and the details of the status will appear.
How will I know if order is placed successfully?
You will receive an email confirmation from us once your order is successfully placed. This mail will have all the details related to your order.
How can I track my product shipment?
Orders once processed and shipped can be tracked using the consignment/tracking number. A mail is sent to the customer after the order is shipped with this tracking number along with the service provider details. In order to track the order:
1.Depending upon the area services like Blue dart, DHL and DTDC or the relevant service provider’s link that will be provided in the email.
2.Type in the tracking number provided in the mail in the Tracking section. A window with the status pops up. If your order status shows ‘In transit’: Click on additional details. Details such as where your order has reached can be viewed.